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salesforce crm products Salesforce is the leading CRM platform in the world with a 19.8% market share. Especially, its market share in sales and customer service areas exceeds 40%, guaranteeing its domination over competitors by substantial margins. As of 2021, Salesforce is trusted by over 150000 users worldwide to streamline the customer management process. Earlier this year, the IDC semiannual software tracker ranked Salesforce as the #1 service provider in sales, marketing, customer service, and CRM.
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